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Just the Facts
FEEDING YOUR CRITTERS:
Q: What can Minimealworms be fed to?
A: We have had great feedback and success feeding them to:
Baby & Juvenile Bearded Dragons
All types of Geckos
Horned Lizards
Baby & Juvenile Monitors
Tree Frogs
Dart Frogs
Small Turtles
Agamas
Anoles
Plus Many Other Varieties of Small and Juvenile Reptiles
Finches
Canaries
Guineas
Pheasants
Chickens
Cichlids
Short Tail Possums
Hedgehogs
Plus Many More!
Q: How many Minimealworms would you recommend feeding my critter per day?
A: We suggest that each individual should use their best judgment to determine their own feeding schedule based on size, age, species
and other dietary foods their critter is receiving, as each feeding situation is different.
Q: Can I use Minimealworms as a sole staple for their diet?
A: We do not recommend using Minimealworms, or for that matter, any other insect as a sole staple in a diet.
A proper diet requires, among other things, variation.
SHIPPING:
Q: How do you ship?
A: We ship via USPS Priority Mail with Delivery Confirmation.
Q: What days do you ship?
A: We ship on Mondays and Tuesdays only.
Any shipping changes, other than USPS holiday closings, will be posted on the 'Order and Buy Now' page.
View USPS Holiday Closing Dates (scroll to bottom of page)
Q: How long will it take for my Minimealworms to arrive?
A: It will take approximately 2 - 5 days after the ship date for your package to arrive.
This depends on where in the country you live and any weather conditions that may affect delivery.
Q: How do I make sure that my Minimealworms are shipped the same week I place my order?
A: Since we ship on Mondays and Tuesdays only, to ensure same week ship out, please place your order so that we receive it no later than
9:00 AM EST on Monday or 9:00 AM EST on Tuesday.
Q: I understand that the worm shipments cannot be left at the door. What if no one is home to accept the shipment and I cannot receive it at work?
A: The package can be held at the post office for pick-up. We will mark the box accordingly.
We will need your phone number so the USPS can call you to let you know your package has arrived.
If you want this option, you must notify us when you place your order.
WORM CARE:
Please visit our 'Worm Care' section located on the 'About' page of our site.
Q: How can I sift the Minimealworms out of the bran they are shipped in?
A: A small tea strainer can be used. Or you can put in a fresh piece of potato (or any other vegetable) and after a few minutes
they will congregate under it and they can be picked up easily that way.
Q: Do Minimealworms breed using he same method as standard mealworms?
If not, how do you raise them?
A: Our Minimealworm's breeding process and care is different.
Many years of time, money, and research have gone into their development.
For the time being, we are keeping the breeding / colonization process confidential.
Q: Can I store them in the fridge?
A: No, this will likely kill them. They must be kept at room temperature (75 degrees is the optimum temperature) and kept out of extreme heat or cold.
Q: Can I use water gels instead of potato or other vegetables for their moisture source?
A: You can use water gels, but use them with caution. They can get a bit messy and could provide conditions for mold growth.
WORM PACKAGING:
Q: Why is this fabric in my worm cup?
A: The thin fabric is for shipping purposes and should be discarded upon arrival.
Q: What are Minimealworms packaged in?
A: They are shipped to you in wheat bran.
Q: Are instructions included?
A: Yes, an instruction care card is included with your shipment. Please also view the 'Worm Care' section of our website.
Q: Some of my Minimealworms have escaped the cup...?!
A: This may happen. Our Minimealworms are very small and a few may escape out of the air holes in the cup.
They will be contained within the shipping box and can be retrieved. Orders are substantially over-counted to ensure you receive your full order.
Q: Why are there air holes in the cup?
A: Minimealworms must have fresh air circulation in order to survive.
Q: Are these dead worms in my cup?
A: No, these are sheds from the worms.
Q: What about recycling?
A: The majority of our packing & shipping materials are user recycled or are made from recycled materials.
Everything can then be recycled by you, the consumer!
ORDERING:
Q: I've emailed you, when can I expect a reply?
A: Kindly allow 48 hours for a response.
Please make sure you have provided us with a correct and active email address and that your spam filter will not prevent our emails from reaching you.
Q: Can I place my order over the phone?
A: We accept orders via our website and postal mail.
Q: Can I call you with my credit card number?
A: We are not set up to accept credit cards via phone or postal mail. We want to keep overhead low so that we may continue to offer the
lowest prices for our Minimealworms!
Q: What are my payment options?
A: Please view the 'Payment & Shipping Info' section for a complete listing of acceptable payments.
Q: What if I don't want to use PayPal?
A: We also accept money orders and cashier's checks. They can be mailed to us, payable to Backwoods Farm Inc.
The mailing address is on our 'Payment & Shipping Info' page.
Q: Why can't I purchase my worms and cold / heat pack in the same transaction? Why two different orders?
A: We have them listed as separate purchases so that your pack will not be overlooked!
MISCELLANEOUS INFO:
Q: On your Minimealworms, do you use any chemicals or hormones?
A: Absolutely not! Our MInimealworms are fed and raised 100% Naturally!
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